Last updated: 13/11/2024
1. General Information
Topbabystyle.co.uk is operated by Dolarza Ltd. We are committed to protecting your privacy and ensuring that your personal data is processed in accordance with the laws of the United Kingdom, specifically the UK GDPR (UK General Data Protection Regulation) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your personal information when you use our website.
We take the protection of your personal information very seriously and do not share your information with third parties, except where necessary to fulfill the purposes outlined in this policy.
2. Legal Basis for Processing Personal Data
Under the UK GDPR, we need a legal basis to process your personal data. We collect and process your personal information based on the following legal grounds:
- Contractual necessity: To process your order and deliver the products you have requested.
- Consent: If you subscribe to our newsletter or agree to receive marketing communications.
- Legitimate interests: To improve our services and optimize your experience on our website.
3. What Information We Collect
When you place an order or contact us, we collect the following personal information:
- Contact details: Name, email address, phone number.
- Billing and shipping information: Billing address and shipping address.
- Transaction data: Information related to your order, such as purchased products, order date, and payment details (credit/debit card).
We use this information to process your order, manage your account, and, if you have consented, to send you marketing communications.
4. Use of Cookies
Cookies are small text files that are stored on your device when you visit certain web pages. We use cookies to improve your experience on our website, such as remembering items in your shopping cart and personalizing content.
Types of Cookies We Use:
- Necessary cookies: These are essential for the basic functioning of our website, such as cookies used for the shopping cart.
- Analytics cookies: These allow us to analyze how users interact with our site, helping us improve our services.
- Marketing cookies: These are used to personalize the ads and promotions you see.
If you wish to block or delete cookies, you can do so through your browser settings. However, if you disable cookies, some website features may not be available.
5. User Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can request the correction of any incorrect or incomplete information.
- Right to erasure: You can request the deletion of your personal data, in certain circumstances.
- Right to restrict processing: You can request that we limit the use of your personal data in certain situations.
- Right to data portability: You can request that your data be transferred to another organization.
- Right to object: You can object to the processing of your personal data in certain circumstances, such as for direct marketing.
If you wish to exercise any of these rights, please contact us at [contact email] or [physical address]. We will respond to your request in accordance with applicable law.
6. Sharing Information with Third Parties
We may share your personal data with third parties only when necessary to fulfill the purposes outlined in this policy, such as processing payments or shipping products. The third-party service providers we work with are subject to confidentiality agreements and may only use your information to provide the requested services.
Some of the third parties with whom we may share your information include:
- Payment service providers: To process transactions.
- Courier companies: To deliver the products you have ordered.
- Web analytics platforms: To improve the functionality of our website.
We will never share your personal information with third parties for marketing purposes without your explicit consent.
7. Data Security
We take technical and organizational measures to protect your personal data from loss, theft, or unauthorized access. We use encryption technologies (such as SSL) to protect your online transactions, and restrict access to your personal information to employees and service providers who need it to provide our services.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new version on our website. We recommend that you review this policy regularly to stay informed about how we protect your privacy.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of the rights outlined above, please contact us:
- Email: [contact email]
- Address: [company physical address]